Nocode Chatbot
Meet Your “Know-it-all” AI Assistant!
No more missed messages in the spam folder or unevenly scattered conversations. With the shared inbox, manage your team’s interaction with customers and empower the seamless handling of conversations over multiple inboxes.
A Tireless Problem Solver
Liliya’s chatbot is not here to give up it helps handle thousands of customer queries automatically without a break, so your team can focus on more important things! No more bottlenecks but just a smooth conversation 24/7.
- Efficient and scalable
- Saves time and manual efforts
Instant Replies, Zero Wait Time
Customers do not deserve to wait, and why let them wait when Liliya’s Chatbot can provide lightning-fast and accurate resolutions to customer’s problems and queries?
- More satisfied customers
- No delays in replies
Conversations That Feel Human
Liliya’s chatbot is smart and can be well-trained as it provides the personal touch to deliver tailored answers and solutions that are as smooth as talking to a friend by understanding a customer’s needs accurately.
- 5 minutes to set up chatbot
- No complex coding
Frequently Asked Questions
Find answers to all questions here and get answers to all common questions here
1. What is the No-Code Chatbot?
<p>The No-Code Chatbot lets you build automated WhatsApp conversation flows using a visual drag-and-drop builder — no programming knowledge needed. You define the questions, keywords, and replies, and the bot handles incoming messages 24/7 automatically. Typical use cases include lead qualification, order status queries, FAQs, appointment booking, and after-hours support.</p>
2. How long does it take to set up the chatbot?
<p>A basic FAQ or keyword-response bot can be live in under 5 minutes. More complex flows with conditions and multiple branches typically take 15–30 minutes to build. Our template library gives you pre-built flows for common scenarios that you can customise with your own content and publish immediately.</p>
3. Can the chatbot hand off a conversation to a human agent?
<p>Yes. You can add a "Transfer to Agent" action at any point in a chatbot flow. When triggered, the conversation moves into the Team Inbox queue and an available agent can take over. The agent sees the full bot conversation history so the customer never has to repeat themselves.</p>
4. What happens if the chatbot does not understand a message?
<p>You can configure a fallback response — for example "I didn't quite get that. Type MENU to see options or type AGENT to speak with a person." You can also set a rule to automatically escalate to a human agent after a configurable number of unrecognised messages.</p>
5. Can the chatbot send images, buttons, and documents?
<p>Yes. Chatbot replies support the full range of WhatsApp message types: text, images, videos, PDFs, lists, and interactive quick-reply or call-to-action buttons. This lets you build rich guided flows — for example showing a product catalogue image with "Buy Now" and "Learn More" buttons.</p>
6. Does the chatbot work in multiple languages?
<p>Yes. You can create separate chatbot flows for different languages and trigger them based on the language the customer writes in. Many Liliya users run parallel flows in English, Hindi, and Gujarati to serve regional audiences without any extra cost.</p>
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