Broadcast
Broadcast Smarter, Connect in a Click
Strategies, manage and send bulk broadcast messages to your audience for boosted sales, and consistent success growth.
Effortless Mass Communication
Easily send personalized bulk messages to thousands without wrenching your time in just a few clicks. Streamline your communication, saving your valuable time and ensuring that your message reaches the targeted audience.
- Exactly like email marketing but through WhatsApp
- Automated sending messages
Targeted Engagement
Easily divide your audiences smartly based on location, behavior, and preferences, to send customized messages that exactly resonate with their needs. This helps in increasing engagement rates by delivering the right content that your customers expect and tend to show the responses.
- Connect with the right audience
- Scale personalisation, boost sales
Real-Time Analytics
Study the success of the broadcast messages with the real-time tracking of open rates and customer responses. With these insights take the informed decisions in the business ahead and refine your messaging strategy.
- Know your business better
- Strategize your business wisely
Frequently Asked Questions
Find answers to all questions here and get answers to all common questions here
1. What is a WhatsApp broadcast message?
<p>A broadcast is a message sent from your WhatsApp Business number to multiple contacts at once — similar to an email campaign but delivered through WhatsApp. Each recipient receives it as a personal message in their own chat with your number, not in a group. Liliya lets you send broadcasts to thousands of contacts in a single click.</p>
2. Do contacts need to opt in before I can broadcast to them?
<p>Yes. Meta requires that contacts have opted in to receive messages from your business before you send them a broadcast. This protects your sender reputation and keeps your account in good standing. Liliya provides opt-in link tools and import validation to help you maintain a clean, consented contact list.</p>
3. What types of content can I send in a broadcast?
<p>You can send text, images, PDFs, videos, and interactive buttons (call-to-action and quick-reply) through approved WhatsApp message templates. Template messages must be approved by Meta before sending. For contacts who have messaged you within the last 24 hours, you can also send free-form messages without a template.</p>
4. Why are some of my broadcast messages showing as undelivered?
<p>Undelivered messages usually mean the recipient's phone is off or has no internet connection — WhatsApp will retry delivery for up to 30 days. Messages can also fail if the contact has blocked your number or if the number is no longer on WhatsApp. Liliya's analytics dashboard shows per-message delivery and read status so you can identify and clean invalid contacts.</p>
5. Can I schedule a broadcast for a later time?
<p>Yes. When creating a broadcast campaign you can choose to send immediately or schedule it for any future date and time. This is useful for promotions, reminders, or sending messages during peak engagement hours for your audience.</p>
6. Is there a limit on how many contacts I can broadcast to?
<p>Meta assigns a messaging tier to each WABA number based on its sending history and quality rating. New accounts typically start at 1,000 unique contacts per day and scale up to 10,000, 100,000, and unlimited as you demonstrate good engagement and low block rates. Liliya's dashboard shows your current tier and helps you manage quality to unlock higher limits faster.</p>
Get Started
While You're Reading This, Your Competitor Just Messaged Your Customer.
Set up in 24 hours. First broadcast free. Don't be the slower seller.
