WhatsApp Marketing for Indian Businesses

Your Customers Forget You Exist.
Remind Them With a WhatsApp Message — Liliya.io

Salons, Schools, Tour & Travels, E-commerce businesses across India use Liliya's WhatsApp Business API to send the right message at the right time — automatically. Your first broadcast brings results the same day.

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You Know

Repeat buyers spend more and complain less

From the first broadcast to long-term customer loyalty — here is what Indian businesses achieve with Liliya.

Same Day Results

Salon

Repeat bookings from the very first broadcast — same day results.

More Admissions

School / Coaching

More admission inquiries in one week than a full month of paid ads.

Instant Lead Response

IndiaMart Seller

Chatbot responds instantly and filters serious buyers — no wasted follow-ups.

Campaign Bookings

Tours & Travels

Customers reply "book me" before the campaign even ends.

COD Returns Reduced

E-commerce Brand

COD return ratio dropped significantly with one automated filter message sent right after order placement — before dispatch.

Repeat Revenue

Your Best Customers Are Already In Your Phone. You Just Haven't Messaged Them Yet.

Most businesses spend money chasing new customers while their existing ones quietly move to a competitor. With Liliya, one scheduled broadcast to your contact list - in your language, at the right time - brings them back. No ad budget. No sales team. Just WhatsApp.

WhatsApp broadcast brings back repeat customers

IndiaMart Automation

IndiaMart Sellers: Stop Losing Leads to Slow Follow-Up

When a buyer enquires on IndiaMart, the first seller to respond wins the deal. Liliya connects to your IndiaMart account and instantly sends product information, price lists, and a chatbot that qualifies the lead - before your competitor even picks up the phone.

E-commerce Automation

Selling Online? Reduce Returns Before They Happen.

Every undelivered COD order costs you money twice - shipping and product. Liliya's automation sends a smart WhatsApp message after order placement that filters out non-serious buyers before dispatch. Kitchenware brands and e-commerce sellers are already cutting their return rates with this one flow.

Reduce COD returns with WhatsApp automation

Simple Setup

Up and Running in 24 Hrs.

We Help You Every Step. You do not need a technical team. Our support team stays with you through setup - from connecting your number to sending your first campaign.

Connect Your WhatsApp Number

Takes 10 minutes. We guide you live on call. No technical knowledge needed.

Import Your Contacts

Upload your customer list, or sync directly with IndiaMart, Shopify, or your existing platform.

Send Your First Broadcast

Choose from ready-to-use templates or build your own. Your first results arrive the same day.

Everything You Need

Give Your Business The Tools To Grow On WhatsApp

Whether you want to bring back old customers, respond faster to new inquiries, or automate your follow-ups - Liliya gives you all the tools in one place.

Broadcast to Your Entire Customer List

Send personalised WhatsApp messages to hundreds or thousands of customers at once. Bring back repeat customers, announce offers, and stay top of mind - all from one click.

Instant Response With No-Code Chatbot

Never miss an inquiry. Your chatbot responds to customers instantly - day or night - qualifies leads, answers common questions, and routes serious buyers to your team.

Manage All Conversations in One Inbox

Your entire team manages customer chats from a single shared inbox. No lost messages, no missed follow-ups. Assign, respond, and close conversations faster.

Integrations

Works With The Platforms You Already Use

Liliya connects with IndiaMart, Shopify, Facebook, Instagram, Google Sheets and more comming soon. No complex setup. Just connect and start automating in minutes.

Flexible Pricing

Pricing Plans In Your Favour

Plans designed to fit every business - from a single-person salon to a large e-commerce team. No setup fee. Cancel anytime.

DIY - DO IT YOURSELF

₹2000

/month

♾️ Broadcast
♾️ Templates
♾️ Inbox
♾️ Contacts
♾️ Labels
♾️ Canned message
♾️ Team Members
♾️ Roles & Permissions

GROWTH

₹3000

/month

♾️ All Features from DO IT YOURSELF PLAN
♾️ Chatbot / Workflow
♾️ Automation - Shopify/IndiaMart/other

DFU -DONE FOR YOU

₹4000

/month

♾️ All Features from DO IT YOURSELF PLAN
♾️ Chatbot / Workflow
We will run your All Broadcast/Template & all setup.

Enterprise

₹10000

/month

♾️ All Features from DO IT YOURSELF PLAN
♾️ Chatbot / Workflow
We will run your All Broadcast/Template & all setup.
♾️ Custom Software API Support

See full plan comparison →

Customer Reviews

What Indian Businesses Say About Liliya

Trusted by salons, schools, e-commerce brands, and sellers across India.

Priya Sharma

Salon Owner, Mumbai

★★★★★

We sent our first broadcast to 200 clients on a Monday and had 18 bookings by evening. Liliya paid for itself in one day. The setup was so simple our receptionist handled it.

Rajesh Patel

IndiaMart Seller, Ahmedabad

★★★★★

Before Liliya, I used to lose leads because I couldn't reply fast enough. Now the chatbot responds instantly with my catalog and filters who is serious. My conversion doubled in one month.

Anita Verma

School Principal, Delhi

★★★★★

We ran one WhatsApp campaign for admissions and got 40+ inquiries in 3 days. More than what Facebook ads gave us in a full month. Parents respond to WhatsApp, not emails.

Vikram Singh

E-commerce Brand, Jaipur

★★★★★

COD returns were killing my margins. Liliya's confirmation message filters out ghost orders before dispatch. Returns dropped by 35% in the first 6 weeks. Highly recommended for D2C brands.

Sunita Gupta

Tours & Travels, Pune

★★★★★

I sent one seasonal offer broadcast and had people replying 'book me' before the campaign even finished sending. Liliya is a game changer for travel businesses. Best decision this year.

Mohammed Raza

Retail Shop Owner, Hyderabad

★★★★★

Our Eid sale broadcast reached 500 customers in 10 minutes. The support team helped us set everything up on a video call. No tech knowledge needed at all. Sales were 3x compared to last year.

Neha Kulkarni

Coaching Institute, Nagpur

★★★★★

Liliya helped us re-engage students who had stopped attending. One personalised WhatsApp message brought back 22 students in a week. The automated follow-ups handle it without any manual effort.

Arjun Tiwari

Kitchenware Brand, Surat

★★★★★

We integrated Shopify with Liliya in under 20 minutes. Abandoned cart messages started recovering sales the same evening. The ROI on Liliya is the best of any tool we use in our business.

News and Stories Center

WhatsApp marketing tips, customer success stories, and business growth guides for Indian businesses.

How a Rajkot Salon Filled 15 Appointments in One Day With One WhatsApp Broadcast

How a Rajkot Salon Filled 15 Appointments in One Day With One WhatsApp Broadcast

5 WhatsApp Broadcast Templates Every Indian Business Should Use

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Your Customers Forget You Exist.
Remind Them With a WhatsApp Message — Liliya.io