Native Integration
IndiaMart WhatsApp Integration
Connect your IndiaMart seller account to Liliya and every new buyer enquiry gets an instant WhatsApp reply — catalogue, price list and chatbot qualification — while competitors are still checking their notifications.
What the IndiaMart + Liliya integration does
Liliya connects directly to your IndiaMart seller account. When a buyer submits a new enquiry, Liliya sends an automatic WhatsApp message within about 30 seconds — addressed to the buyer by name, referencing the product they asked about, with your company introduction and catalogue or price list attached.
From there, the no-code chatbot continues the conversation: asking quantity, delivery timeline and location. Standard, common-quantity requests can get an automatic quote; non-standard or high-value enquiries are flagged and handed to a human agent in your shared team inbox — so your team only spends time on the conversations that are actually ready to close.
Why response speed matters on IndiaMart
Buyers on IndiaMart typically message several suppliers for the same requirement at once. The supplier who replies first, with a relevant and professional message, generally wins the conversation — a reply that comes hours later, after the buyer has already moved on to another supplier, rarely does. Automating the first response removes that gap without needing someone to watch enquiries around the clock.
Setting it up
The IndiaMart integration is included from Liliya's Growth plan (₹3,000/mo) onward, alongside chatbot and workflow automation. Contact the Liliya team to get your IndiaMart seller account connected — see plans and pricing for the full breakdown.
Frequently Asked Questions
How fast does Liliya reply to a new IndiaMart enquiry?
Liliya sends an automatic WhatsApp message to the buyer within about 30 seconds of a new enquiry landing on IndiaMart, including your catalogue or price list.
Which Liliya plan includes the IndiaMart integration?
The IndiaMart integration is included from the Growth plan (₹3,000/mo) onward, along with chatbot and workflow automation.
Does the chatbot qualify IndiaMart leads automatically?
Yes. After the instant first reply, Liliya's no-code chatbot asks the buyer for quantity, delivery timeline and location, then either sends a standard quote automatically or routes the conversation to a human agent for non-standard or high-value requirements.
Do I still need to check IndiaMart manually?
No. Once connected, every new enquiry triggers the WhatsApp flow automatically — you only need to check in when the chatbot hands you a qualified conversation.
IndiaMart + Liliya
Reply to Every Enquiry Before Your Competitor Does.
Connect IndiaMart to Liliya and turn every new enquiry into an instant WhatsApp reply with catalogue, pricing and chatbot qualification — from ₹3,000/month.
