01 — The Issue

Schools Are Still Managing Communication Manually.

Important updates, queries and information are scattered across calls, WhatsApp, notices and manual follow-ups - leaving parents waiting and staff stretched thin.

Teacher helping students in a classroom
Hi, when is the next PTM?08:12 AM
Was my child present today?08:40 AM
What is today's homework?04:05 PM
Is the fee due date extended?04:20 PM

45%

Of parent messages ask the same repeated question.

3+ Hrs

Average daily staff time spent on manual communication.

5+

Channels parents use - calls, WhatsApp, diary notes, notices.

Where the conversation breaks down

Parent Queries

"When is the PTM?" - the same questions, asked again and again.

Attendance Updates

Parents calling in just to ask if their child was present today.

Homework

Daily "what is the homework?" messages that eat into staff time.

Fee Reminders

Manually chasing and reminding every parent about due dates.

Exam Notifications

Exam dates and schedules repeated over calls and notices.

Administrative Follow-ups

Documents and admin requests that need constant chasing.

Language Barriers

Some parents are more comfortable in a regional language than English.

After-Hours Queries

Messages sent once the office closes wait until the next school day.

No Record of Conversations

No easy way to check what a parent was already told, or by whom.

02 — The Impact

Small Gaps Create Bigger Operational Losses.

Manual communication affects productivity, parent satisfaction and the overall efficiency of the school.

Time Loss

Staff spend hours answering repetitive questions and sending individual updates.

Productivity Loss

Teachers and admins spend time on communication instead of core academic work.

Missed Information

Announcements, homework, attendance updates and reminders can get overlooked.

Parent Experience

Parents expect quick, clear responses but may have to repeatedly contact the school.

Operational Cost

More administrative effort means more time and resources spent on routine communication.

The Impact Chain

1

Time Loss

2

Productivity Loss

3

Missed Information

4

Parent Experience

5

Operational Cost

Every unanswered query and every manual reminder quietly adds up - in staff hours, parent trust and school efficiency.

40%

of staff time spent on communication

35%

increase in repetitive parent queries

High risk of missed updates

Lower parent satisfaction

Higher operational cost

03 — How It Works

Getting Started Takes Days, Not a New System to Learn.

No developers, no new software for staff to learn. Here's what actually happens when a school comes on board.

1

Connect Your WhatsApp Number

Move your existing school WhatsApp number onto the official WhatsApp Business API on a guided setup call - no number change needed.

2

Load Class Lists, Fee Schedule & Key Info

Upload class-wise contact lists, fee due dates and common questions once. Liliya.io keeps them ready for any parent, any time.

3

Liliya.io Handles the First Reply

Every "was my child present" or "what's the homework" gets an instant, accurate answer, day or night.

4

Your Team Steps In When It Matters

Anything that needs a human touch - admissions counselling, a sensitive concern - lands in one shared inbox for your staff.

04 — What Liliya.io Automates

One Inbox for Every Parent Conversation.

From the first admission enquiry to daily updates and fee reminders - Liliya.io handles it on WhatsApp.

Instant Replies

Answer parent queries the moment they're asked, any time of day.

Attendance Updates

Share daily attendance status automatically, without a single call.

Homework & Classwork

Send homework and classwork updates the moment they're assigned.

Fee Reminders

Automated reminders for due dates, so no follow-up is missed.

Exam & Event Notices

Exam schedules, PTMs and events delivered to every parent at once.

Admin & Document Requests

Handle routine admin requests without staff chasing paperwork.

Multi-Child & Multi-Class Support

Manage communication across classes, sections and multiple children with ease.

Analytics & Insights

Track queries, response times and engagement in one place.

05 — What Schools Are Saying

Schools Already Trust Liliya.io.

SP

Sunrise Public School

Pune

"Parents used to call the office for every small update. Now attendance and homework go out automatically, and our phones are so much quieter."

GA

Greenfield Academy

Jaipur

"Fee reminder season used to mean days of follow-up calls. Liliya.io sends the reminders and our front office finally gets a break."

LS

Little Scholars Play School

Indore

"New parents ask the same five admission questions every single day. Now they get an instant answer before they even finish typing."

06 — The Solution

Turn School Communication Into One Intelligent Conversation.

Liliya.io connects parents, teachers and the school with AI-powered conversations on WhatsApp that are instant, accurate and available 24/7.

Instant Parent Communication

Be available where parents already are - on WhatsApp.

Automated Routine Queries

Attendance, homework and fee questions answered instantly, every time.

Centralised Announcements

Exam dates, events and notices delivered from one place, every time.

Automated Follow-ups

Fee reminders and admin follow-ups sent without manual effort.

Less Repetitive Work

Free up staff time for what actually matters - education.

07 — Every Feature, In Detail

Built for the Way Schools Actually Communicate.

Instant Replies

The moment a parent asks about attendance, homework or fees, Liliya.io sends the correct, current answer - the same one every time, whether it's the middle of a school day or 10 pm.

Attendance Updates

Daily attendance is shared automatically as soon as it's marked, so a parent never has to call the office just to check if their child reached school safely.

Homework & Classwork

Homework and classwork updates go out the moment a teacher assigns them, in a format parents can refer back to instead of relying on their child to remember correctly.

Fee Reminders

Due dates and extensions are communicated automatically, so your accounts team spends less time chasing and every parent gets the same, consistent answer.

Exam & Event Notices

Exam schedules, PTMs and school events reach every parent at once, without staff manually forwarding the same notice to dozens of groups.

Multi-Child & Multi-Class Support

Parents with children in different classes or grades get the right information for each child, automatically matched to the correct section and teacher.

08 — One Layer, Two Sides

Parents and School, Connected Through One Conversation.

Every question from a parent and every update from the school flows through the same AI-powered layer.

Parents

Every question, answered instantly

  • Ask Queries
  • Get Updates
  • Stay Informed
  • Receive Reminders
Liliya.io
24/7 Instant Accurate Automated
School

Routine communication, fully automated

  • Attendance Updates
  • Homework Information
  • Exam & Event Notifications
  • School Announcements
  • Fee Reminders
09 — Who You Serve

One Conversation, Tailored to Everyone Involved.

Every audience gets the right information, at the right speed - automatically.

Parents

Daily updates, instant answers and reminders, without waiting on hold.

Teaching Staff

Homework and classwork reach every parent the moment it's assigned.

Admin & Office Staff

Admission enquiries, document requests and fee follow-ups handled automatically.

School Management

See query volumes, response times and engagement in one place.

10 — More From Our Customers

Real Schools, Real Everyday Wins.

VM

Vidya Mandir Sr. Secondary

Lucknow

"Admission season used to mean the office phone ringing non-stop with the same five questions. Liliya.io answers them instantly and only forwards us the parents who are ready to enrol."

LS

Little Steps Pre-Primary

Bengaluru

"With children this young, parents want reassurance fast. Knowing attendance and daily updates go out automatically has genuinely reduced how many worried calls we get."

SX

St. Xavier's Coaching Centre

Nagpur

"We run batches across multiple subjects and timings. Liliya.io keeps schedule changes and fee reminders sorted by batch, so parents never get the wrong update."

HI

Horizon International School

Chennai

"Our front office team was drowning in repetitive WhatsApp messages every afternoon. Now the routine ones are handled before a staff member even opens the chat."

11 — From Enquiry to Every School Day

One Conversation, From First Enquiry to Every School Day.

Liliya.io stays with every parent through the entire school journey - not just the first enquiry.

Parents ask about admissions, fees and school details on WhatsApp

Liliya.io helps share joining details, documents and requirements

Attendance, homework and announcements are shared automatically, every day

Parents get fee and exam reminders without staff having to follow up

Parents can reach out anytime and get an instant, accurate response

12 — Let's Recap

Here's What Changes With Liliya.io.

45% of parent messages asked the same repeated question

Every question gets an instant, consistent answer

3+ hours a day went into manual communication

Routine updates go out automatically, every day

5+ channels parents used to reach the school

One WhatsApp conversation for everything

Integrations

Works With The Tools Your School Already Uses

Liliya.io connects with Google Sheets and other everyday tools, so your parent lists, fee records and updates move in and out without manual re-entry.

  • Shopify integration

    Shopify

  • IndiaMart integration

    IndiaMart

  • Facebook integration

    Facebook

  • Google Sheets integration

    Google Sheets

14 — FAQs

Questions Schools Ask Us Most.

Do I need to change my school's WhatsApp number to use Liliya.io?

No. Liliya.io connects to your existing WhatsApp business number through the official WhatsApp Business API - parents keep messaging the same number they already have saved.

Can Liliya.io really answer things like attendance and homework automatically?

Yes. Once you connect your class lists, timetable and daily records, Liliya.io answers routine questions like attendance, homework and fee due dates instantly, without a staff member typing a reply.

Is there a free trial before we commit?

Yes, Liliya.io comes with a 7-day free trial and no setup fee, so you can try automated replies, announcements and the shared team inbox before subscribing.

Can multiple staff members reply from the same WhatsApp number?

Yes. Liliya.io's shared team inbox lets your admin, admissions and academic teams see and respond to parent conversations from one place, with no more juggling multiple phones.

Can Liliya.io handle different classes and multiple children per parent?

Yes. Liliya.io keeps class, section and multi-child details linked correctly, so every parent gets information that matches their own child, not a generic broadcast.

15 — More Industries We Help

Liliya.io Works Beyond Schools, Too.

Schools

Less Repetitive Work for Your School. More Time for What Matters - Education.

Helping schools turn scattered parent communication into one instant, AI-powered WhatsApp conversation.

No setup fee · 7-day free trial · Cancel anytime

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