Too Many Enquiries. Easy to Lose.
A kitchen product manufacturer hears from designers, contractors, dealers and homeowners on WhatsApp every day. The problem isn't a lack of enquiries - it's losing them somewhere inside the conversation.
Who's messaging you
Kitchen Designers
Contractors
Dealers
Interior Designers
Homeowners
Retail Customers
28%
Enquiries never get a proper reply.
3+ Hours
Average wait for a price or catalogue.
6
Different buyer types messaging the same number.
Where the conversation breaks down
Late Replies
Designers and contractors wait hours for a price while comparing other suppliers.
Follow-ups Forgotten
A quoted enquiry goes quiet and nobody circles back.
Same Question, Different Answers
Different staff quote different prices for the same handle or hinge.
Catalogue Chaos
Old catalogue versions get sent by mistake when everyone shares files manually.
Bulk Orders Mishandled
Multi-item designer and contractor orders get confused in a long chat thread.
Lost After Hours
Enquiries that land at night or on a Sunday go completely unanswered.
Every Missed Conversation Becomes a Missed Order.
When conversations are unorganised, your business pays the price - in orders, trust and time.
Slower Response
Customers don't wait. They move to another supplier.
Missed Follow-ups
Enquiries need follow-up. Without reminders, they get forgotten.
Wasted Time
Sales staff repeat the same answers instead of closing orders.
No Visibility
You don't know how many enquiries came in, replied, followed up or converted.
The Business Chain
Missed Enquiry
Buyer Waits
Buyer Leaves
Competitor Wins
Order Lost
You invest in product quality and finish. But the conversations buyers don't see can still decide who they order from.
Bulk Orders
Catalogues
Pricing
Dealer Trust
Reputation
From Sign-Up to Your First Automated Reply, in Days.
No developers, no long onboarding. Here's what actually happens when a kitchen product manufacturer comes on board.
Connect Your WhatsApp Number
Move your existing number onto the official WhatsApp Business API on a guided setup call - no number change needed.
Load Your Catalogue & Price List
Upload your product catalogue, price list and bulk pricing rules once. Liliya.io keeps them ready for any buyer, any time.
Liliya.io Handles the First Reply
Every "please share price" or "do you have this in stock" gets an instant, accurate answer, day or night.
Your Team Closes the Order
Warm, qualified conversations land in one shared inbox, so your sales team can follow up and confirm orders faster.
One Inbox for Every Buyer Conversation.
From the first "Please share pricing" to a confirmed order - Liliya.io handles it on WhatsApp.
Catalogue & Price List Sharing
Share your latest catalogue and pricing instantly, every time.
Instant Quotations
Generate and send quotations without manual back-and-forth.
Bulk Order Handling
Manage large, multi-item orders from designers and contractors with ease.
Customer-Type Tagging
Automatically identify designers, contractors, dealers and homeowners.
Follow-up Reminders
Never let a quoted enquiry go cold - automated nudges keep it moving.
Order Status Updates
Keep customers informed on order and dispatch status automatically.
Multi-Channel Capture
Bring enquiries from every source into one organised WhatsApp inbox.
Sales Analytics
Track enquiries, quotations and conversions in one place.
Kitchen Product Businesses Already Trust Liliya.io.
Kitchen Handle Co.
Manufacturer, Rajkot
"Designers used to wait till we were free to answer a price question. Now they get it the moment they ask, even after hours."
Modular Fittings
Dealer, Ahmedabad
"One number, one inbox, and every contractor's bulk order sits in the same place instead of three different phones."
Shree Kitchenware
Wholesaler, Jaipur
"Follow-ups were our weak point. Now a quoted enquiry gets a gentle nudge automatically instead of quietly going cold."
Turn WhatsApp Chats Into Organised Sales Opportunities.
Liliya.io helps you manage every enquiry, follow-up and conversation - the smart way.
Instant Catalogue & Price Sharing
Every buyer gets the current catalogue and price list, automatically.
Bulk Order Capture
Turn every large, multi-item enquiry into a structured, trackable quotation.
Customer-Type Recognition
Designers, contractors, dealers and homeowners each get the right information.
Follow-up Opportunities
Re-engage buyers who went quiet and move them closer to an order.
Order & Dispatch Updates
Keep every buyer informed automatically, from confirmation to delivery.
Kitchen Handle Co.
Online
Built for the Way Kitchen Product Businesses Actually Sell.
Catalogue & Price List Sharing
The moment a buyer asks for pricing, Liliya.io sends the correct, current catalogue and price list - the same one every time, whether it's your busiest hour or midnight.
Instant Quotations
Quantity-based pricing is calculated automatically, so a contractor asking for 200 handles gets an accurate quote in seconds, not after a call to the office.
Bulk Order Handling
Large, multi-item orders from designers and contractors stay organised in one thread instead of scattered across separate chats.
Customer-Type Tagging
Designers, contractors, dealers and homeowners are automatically identified, so each one gets information suited to how they buy.
Follow-up Reminders
A quoted buyer who's gone quiet gets a gentle, automatic nudge - so a price you sent on Monday doesn't quietly turn into a lost order by Friday.
Order Status Updates
From "order confirmed" to "dispatched" - buyers are updated automatically, so your team isn't fielding "where's my order?" messages all week.
One Conversation, Tailored to Every Buyer.
Every customer type gets the right information, at the right speed - automatically.
Kitchen Designers
Get bulk pricing and specs for handles, hinges and fittings without delay.
Contractors
Check bulk stock and lead times for ongoing projects instantly.
Dealers
Access catalogues, price lists and dealer-specific quotes on demand.
Homeowners
Get friendly guidance and product recommendations for their kitchen.
Real Businesses, Real Everyday Wins.
Royal Cabinet Hardware
Manufacturer, Rajkot
"We deal with the same questions all day - price, stock, finish, MOQ. Liliya.io answers all of them before our staff even opens the chat, and hands over the ones ready to order."
Design Forward Interiors
Kitchen Designer, Bangalore
"As a designer I need specs and pricing fast, mid-meeting with a client. Getting an instant, accurate answer instead of 'let me check' has made a real difference."
Horizon Fittings
Dealer, Surat
"Bulk enquiries from contractors used to get buried under smaller retail questions. Now every message gets the same instant reply, so we're not losing our biggest orders."
Grihalaxmi Kitchens
Homeowner, Pune
"I just wanted handles for my new kitchen and wasn't sure what to ask for. Got clear, friendly guidance on WhatsApp within minutes."
One Wrong Quote Can Cost a Dealer Relationship.
Dealers and contractors order in bulk, on repeat, and expect the same rate every time. Liliya.io keeps quotes consistent no matter who's replying.
Same Dealer Rate, Every Time
A dealer's agreed pricing stays consistent whether they message on Monday morning or a Sunday night.
Multi-Item Orders Stay Organised
A 12-item bulk order for a contractor's project doesn't get lost between other conversations.
Repeat Orders, Recognised
Returning dealers and contractors are recognised, so their next bulk enquiry moves faster.
Clean, Trackable Quotations
Every bulk quotation is recorded, so there's no dispute later about what was agreed.
One Conversation, From Price Request to Confirmed Order.
Buyer asks for price or catalogue
Liliya.io helps manage the conversation
Your team responds through WhatsApp
Buyer gets a quick, consistent quotation
The conversation turns into a confirmed order
Here's What Changes With Liliya.io.
28% of enquiries never got a proper reply
Every enquiry gets an instant, accurate reply
3+ hours was the average wait for a price
Catalogues and quotes go out in seconds
6 buyer types, one confusing inbox
One organised inbox, tailored to every buyer type
Integrations
Works With The Tools Your Business Runs On
Liliya.io connects with IndiaMart, Shopify, Facebook and Google Sheets, so your dealer list, catalogue and leads move in and out without manual re-entry.
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Shopify
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IndiaMart
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Facebook
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Google Sheets
Questions Kitchen Product Businesses Ask Us Most.
Do I need to change my WhatsApp number to use Liliya.io?
No. Liliya.io connects to your existing WhatsApp business number through the official WhatsApp Business API - your buyers keep messaging the same number they already have saved.
Can Liliya.io send my catalogue and price list automatically?
Yes. Upload your catalogue, price list and bulk pricing rules once, and Liliya.io sends the correct version instantly whenever a buyer asks - the same information every time, at any hour.
Is there a free trial before I commit?
Yes, Liliya.io comes with a 7-day free trial and no setup fee, so you can try automated replies, catalogue sharing and the shared team inbox before subscribing.
Can multiple staff members reply from the same WhatsApp number?
Yes. Liliya.io's shared team inbox lets your whole sales team see and respond to buyer conversations from one place, with no more juggling multiple phones.
Does Liliya.io work for both retail buyers and bulk dealers?
Yes. Customer-type tagging, bulk order handling and consistent dealer pricing are built to handle both small retail enquiries and large contractor or dealer orders.
Liliya.io Works Beyond Kitchen Products, Too.
Kitchen Product Manufacturers
Don't Let Your Next Order Get Lost Inside a Chat.
Manage every conversation. Win every opportunity - WhatsApp-powered customer communication for kitchen product manufacturers.
No setup fee · 7-day free trial · Cancel anytime
