Native Integration
Miracle Accounting Software WhatsApp Integration
Connect Miracle Accounting to Liliya and every invoice, payment update and outstanding balance goes out on WhatsApp automatically — no manual forwarding, no separate connector tool.
What the Miracle + Liliya integration does
Liliya connects directly to Miracle Accounting — no Zapier, Pabbly or other middleman required. Once connected, three things happen automatically on WhatsApp:
- Invoice delivery — the moment a bill is created in Miracle, it is sent to the customer's WhatsApp instead of sitting in an email or a printed copy.
- Payment & order status updates — when a payment is recorded or an order status changes in Miracle, the customer gets a WhatsApp update without anyone typing it out.
- Outstanding & ledger reminders — overdue balances pulled straight from the Miracle ledger go out as WhatsApp broadcasts, so follow-ups don't depend on someone remembering to call.
Why this runs on WhatsApp utility messages
Invoice, payment and ledger messages from Miracle go out as WhatsApp utility template messages rather than marketing broadcasts. That matters for two reasons:
- Cost — utility messages cost as little as ₹0.15 (15 paisa) each, a fraction of what a marketing message costs on WhatsApp's per-message pricing.
- Deliverability — because they are transactional (an invoice, a payment confirmation, a ledger update tied to an existing customer relationship), they go out without the opt-in and template-approval friction that blocks marketing broadcasts.
You still get a record of every message inside Liliya's shared team inbox, so a customer who replies to their invoice on WhatsApp lands in front of your team, not in a black hole.
Good practice for payment reminders on WhatsApp
Automatic reminders work best when they read like a polite note from your accounts desk, not a demand. A few habits make a real difference:
- Be specific — include the customer's name, the amount due, the invoice number and the due date, so they do not have to ask which bill you mean.
- Remind before, not only after — a gentle note a few days before the due date often works better than a reminder once the payment is already late.
- Space them out — one reminder at the due date and another a week later is usually enough; daily messages annoy customers and hurt your number's quality rating.
- Make it easy to reply — customers often answer "paid yesterday" or "send the ledger". Because replies land in the shared inbox, your accounts team can respond straight away.
How to set up the Miracle Accounting integration
The connection is native and direct between Miracle and your Liliya account — you are not routing data through a third-party automation tool. Contact the Liliya team to get your Miracle account linked; once connected, invoicing and ledger workflows in Miracle continue exactly as before, with WhatsApp delivery added on top.
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1
Get your WhatsApp number live on Liliya
If you are new to the WhatsApp Business API, our team sets up and verifies your business number with you first - free.
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2
Ask us to link your Miracle Accounting account
Contact the Liliya team and we connect Miracle Accounting to your Liliya account directly. No Zapier, Pabbly or other connector is involved.
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3
Approve your utility templates
We draft the WhatsApp templates for invoices, payment updates and outstanding reminders and submit them to Meta. You review the wording before they go live.
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4
Check customer mobile numbers
Make sure each customer in Miracle Accounting has their WhatsApp mobile number saved, including the country code for anyone outside India.
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5
Send a test and carry on billing
Create a test invoice and confirm it arrives on WhatsApp. From then on you keep working in Miracle Accounting exactly as before.
Use cases
How businesses use the Miracle Accounting integration day to day:
Wholesale distributor
A distributor raises dozens of invoices a day. Each one reaches the retailer's WhatsApp the moment it is saved, so there are fewer "please resend the bill" calls and disputes are settled with the invoice already in the chat.
Shop with credit customers
A retail or hardware shop that gives credit can send outstanding reminders straight from the Miracle Accounting ledger on a schedule, instead of the owner phoning each customer at month end.
Manufacturer with a dealer network
Payment confirmations go out as soon as a receipt is recorded in Miracle Accounting, and replies from dealers land in the shared team inbox, where the accounts team can answer them.
Miracle Accounting integration: frequently asked questions
Does the Miracle integration require Zapier or another connector?
No. Liliya connects directly to Miracle Accounting. There is no third-party automation tool in between.
How much does each WhatsApp message cost through the Miracle integration?
Invoice, payment and ledger messages go out as WhatsApp utility template messages, which cost as little as ₹0.15 (15 paisa) each — far less than a marketing broadcast.
Can Miracle send payment reminders automatically?
Yes. Outstanding balances and ledger data from Miracle can go out as WhatsApp reminder broadcasts, so overdue follow-ups don't rely on a manual call or email.
Will customers see invoices as PDFs or plain text on WhatsApp?
Invoices generated in Miracle are delivered on WhatsApp automatically the moment they're created in your books — reach out via /contact-us for the exact message format used for your account.
Do I have to change how I bill in Miracle Accounting?
No. Your team keeps creating invoices and recording payments in Miracle Accounting as usual; WhatsApp delivery is added on top.
What happens when a customer replies to a invoice on WhatsApp?
The reply lands in Liliya's shared team inbox, where it can be assigned to your accounts or sales team and answered from the same business number.
Miracle + Liliya
Send Every Invoice on WhatsApp, Automatically.
Connect Miracle Accounting to Liliya and turn every invoice, payment and outstanding balance into a WhatsApp message — utility pricing from ₹0.15/message.
