Native Integration
Facebook WhatsApp Integration
Connect your Facebook Page to Liliya so leads and messages flow straight into your WhatsApp team inbox — no manual copying between Meta Business Suite and your customer list.
What the Facebook + Liliya integration does
Liliya connects to your Facebook Page so that leads and messages land directly in your shared team inbox alongside your WhatsApp conversations, instead of sitting separately in Meta Business Suite. That keeps one team, one inbox and one follow-up process — rather than a Facebook lead going cold because nobody was watching a second dashboard.
Why this matters for follow-up speed
Leads split across platforms are the easiest ones to lose — someone has to remember to check a second place. Routing Facebook leads and messages into the same inbox your team already uses for WhatsApp means the same reps, the same assignment rules and the same chatbot qualification apply, without re-entering contact details by hand.
Setting it up
The connection is native between your Facebook Page and your Liliya account. Contact the Liliya team to get it connected — see plans and pricing for which tier includes it.
Frequently Asked Questions
Does the Facebook integration require manual data entry?
No. Once connected, leads and messages from your Facebook Page flow into your Liliya inbox automatically, without manually copying contact details across.
Do Facebook leads land in the same inbox as WhatsApp chats?
Yes. Facebook leads and messages appear in Liliya's shared team inbox alongside your WhatsApp conversations, so the same team and assignment rules apply.
Can the chatbot qualify Facebook leads the same way it does WhatsApp leads?
Yes, Liliya's no-code chatbot and workflow automation apply across connected channels, including Facebook.
Facebook + Liliya
One Inbox for WhatsApp and Facebook Leads.
Connect your Facebook Page to Liliya so every lead and message lands in the same team inbox as your WhatsApp conversations.
